Ordering
How
do I order online?
When
you see an item you like, simply choose the size (if applicable) and
quantity and click the "Add To Cart" button. A popup
will appear to inform you that your item was added to your Shopping
Cart. You can then continue to shop the site.
You can check the
contents of your cart at any time by clicking on the "Shopping
Cart" link on the top of the site.
When
you are ready to checkout, simply click the orange "CHECKOUT"
button the top of the site. If you are an existing customer, you can
log in for an expedited checkout process. Otherwise, you can checkout as a guest and enter in your address
and payment details.
You will then be taken to a confirmation page
where you can review your order before confirming and submitting your
order to us.
You
will receive an order number displayed on the site once your order is
confirmed, and you will also receive an email detailing your order
with us.
How
do I order by phone?
We
welcome orders by phone for customers paying with credit cards.
US
customers can call us toll-free:
1-877-570-BEER
(1-877-570-2337)
Monday-Friday: 9am - 9pm ET
Sunday
and Saturday: 10am - 4pm ET
Please
have the item number and size ready for each item you wish to order.
How
do I order by mail?
Please
call us if you would like to pay by money order or check. We will
confirm the availability of the products and provide instructions.
Please make sure all money orders and checks are made out to LANIADO
ENTERPRISES.
What
forms of payment do you accept?
We
accept Visa, Mastercard, Discover, American Express, PayPal, and
debit cards that bear any of these logos. You may also go through Google Checkout.
We
also accept orders by mail paid with money orders or checks in US
funds, but you must call ahead of time for instructions on paying
with this method.
Do
you charge sales tax?
By
law, appropriate sales tax is charged for orders shipping to NY
addresses only.
Having
trouble placing an order?
Problems
during checkout usually occur due to a mistake in the information you
entered.
-
Please check to make sure your email address is valid
-
Please make sure your credit card number and expiration is correct
-
Please make sure your billing address matches what the bank has on file
-
Please make sure any coupons you are trying to use are not expired, and note that you can only use one coupon per order
If
you are still having a problem placing an order, we are happy to take
your order over the phone or provide help by phone or email.
US
customers can call us toll-free:
1-877-570-BEER
(1-877-570-2337)
Monday-Friday: 9am - 9pm ET
Sunday
and Saturday: 10am - 4pm ET
You
can also email us at: info@wearyourbeer.com
How
can I check the status of my order?
You
should receive an email when your order is placed, and again when
your order ships. If you'd like to check on your order and you chose to save a password during checkout, you can log
into My
Account
at any time with your email address and password.
If
you are not receiving our emails, be sure to check your Spam/Junk
folders.
When
will my order ship?
Most
in-stock orders ship within one business day, unless an item suddenly
becomes unavailable or we need to contact you to verify information
on your order. You should receive an email when your order ships.
If
you are not receiving our emails, be sure to check your Spam/Junk
folders.
Do
you accept international orders?
Yes!
We happily ship across the world. International customers are
welcome to pay with credit cards or PayPal. Please be sure the
billing address entered matches the credit card.
There
are a select few items on the website that are shipped directly from
the manufacturer that can only be shipped within the US. These few
products are labeled as US only.
Do
you have a paper catalog?
At the moment we do not offer paper
catalogs. We add products to the site every few days, so a paper
catalog would not be able to show our newest merchandise. All of our
products available are always easily accessible via our website. To
receive special offers and updates, please sign up for our
newsletter.